Terms of Service

By accessing or using the Tabi platform (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Service.

The Service is operated by Kube Tech Pte. Ltd., a company incorporated in Singapore (“Tabi”, “we”, “us”, or “our”).

You must be at least 18 years old to use the Service and to make bookings through the platform. By using the Service, you represent that you meet this requirement. If you are booking on behalf of other travellers, you confirm you have their authority to do so.

Some features require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorised access.

You must provide accurate information when creating your account and keep it up to date.

Tabi uses artificial intelligence to generate personalised travel itineraries. These itineraries are provided as suggestions and planning aids only. They do not constitute professional travel, financial, legal, or safety advice.

AI-generated content may contain inaccuracies, outdated information, or omissions. You are responsible for independently verifying all details - including visa requirements, health and safety conditions, operating hours, pricing, and availability - before making any travel decisions or bookings.

Tabi makes no warranty that AI-generated itineraries are complete, accurate, or suitable for your specific circumstances.

Where the platform facilitates the booking of flights, accommodation, or experiences, Tabi acts as an agent connecting you with third-party travel suppliers (“Suppliers”). The contract for travel services is between you and the Supplier, and the Supplier’s own terms and conditions apply to that booking.

Tabi is not the Supplier and is not responsible for the actions, omissions, or service quality of any Supplier. This includes flight delays or cancellations, hotel standards, or experience availability.

Booking prices displayed are estimates and may change. The confirmed price is that provided at the point of purchase by the Supplier.

Payments for bookings are processed by regulated third-party payment processors. Tabi does not store your payment card details. All financial transactions are subject to the payment processor’s terms.

Refund and cancellation policies are determined by the Supplier for each booking. Tabi will assist you in initiating refund requests where possible, but cannot guarantee outcomes outside our control.

Generating a new AI itinerary consumes one trip credit. Editing, continuing, or regenerating an existing itinerary is free, and trips booked through our travel partner are not charged a credit. New accounts receive a small number of complimentary credits, which have no cash value and may be changed or withdrawn.

Trip credits may be purchased in packs through our payment processor, Stripe. Prices are shown and charged in US dollars at checkout. Purchased credits are valid for 12 months from the date of purchase, after which any unused credits expire; credits are consumed in order of soonest expiry.

Credits are not money, are not transferable, and cannot be redeemed or exchanged for cash. Except where a non-waivable consumer right applies, purchased credit packs are non-refundable once any credit in the pack has been used. If a generation fails after a credit has been charged, that credit is automatically returned to your balance.

Some links and booking options on the platform may generate a commission or referral fee paid to Tabi by the Supplier or booking partner. This is at no additional cost to you. The presence of an affiliate relationship does not influence the content of AI-generated itineraries or recommendations.

When you follow a booking or partner link, we may add a referral identifier to that link so the partner can attribute the referral to us.

You agree not to:

• Use the Service for any unlawful purpose or in violation of these Terms.
• Request, generate, or share itineraries or content that facilitate violence against or harm to any person, terrorism, weapons intended to injure people, sexual exploitation or any sexual content involving minors, sex trafficking or commercial sexual exploitation, or any other illegal activity. We use automated and human review to detect such requests and may decline, block, or remove them, and suspend the account responsible.
• Attempt to gain unauthorised access to any part of the platform or its systems.
• Use automated tools to scrape, extract, or systematically retrieve content from the platform without our express written consent.
• Submit false, misleading, or fraudulent information to the platform or to any Supplier through the platform.
• Resell or redistribute access to the platform or its AI-generated content for commercial purposes without our written authorisation.
• If our bot-verification system (Cloudflare Turnstile) or our content-policy classifiers determine that a request is fraudulent, abusive, automated at a scale inconsistent with personal use, or violates these Terms, we may decline to process the request and return an error. Repeated abuse may result in temporary or permanent suspension of your account.

All content on the Tabi platform - including the software, design, branding, and interface - is owned by or licensed to Kube Tech Pte. Ltd. and protected by applicable intellectual property laws.

You retain ownership of any travel data (itineraries, preferences) you create using the Service. You grant us a limited licence to use that data to operate, secure, and improve the Service for you - for example, to display, edit, and regenerate your itineraries - consistent with our Privacy Policy. We do not use your travel inputs to train AI models.

To the fullest extent permitted by law, Kube Tech Pte. Ltd. and its affiliates, officers, and employees shall not be liable for:

• Any inaccuracies in AI-generated itineraries or travel information.
• The acts or omissions of any Supplier, including cancellations, delays, or quality failures.
• Indirect, incidental, consequential, or punitive damages arising from your use of the Service.
• Any loss or damage arising from your reliance on information provided through the platform.

Our total aggregate liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the amount you paid to Tabi in the 12 months preceding the claim, or SGD 100, whichever is greater.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under Singapore law.

You agree to indemnify and hold Kube Tech Pte. Ltd. harmless from any claims, losses, liabilities, and expenses (including legal fees) arising from your breach of these Terms or your misuse of the Service.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will not be liable for any such changes.

We may update these Terms from time to time. If changes are material, we will post the updated effective date and take reasonable steps to notify you in advance, for example by email or a prominent notice in the platform. If a material change reduces your rights, you may stop using and close your account before it takes effect. For non-material changes, continued use of the Service after the updated effective date constitutes acceptance of the revised Terms.

The Service is provided “as is” and “as available”, without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components. You use the Service entirely at your own risk.

We shall not be liable for any failure or delay in performance arising from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, government restrictions, airline or supplier insolvency, industrial action, or internet or telecommunications failures. In such events we will notify you as soon as practicable and resume performance as soon as reasonably possible.

We may suspend or terminate your access to the Service immediately, without prior notice or liability, if you breach these Terms or if we determine that your use poses a risk to the platform or other users. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination (including intellectual property, limitation of liability, indemnification, and governing law) shall survive.

These Terms are governed by the laws of Singapore. Before initiating any formal legal proceedings, you agree to first contact us at privacy@tabitour.com and give us 30 days to resolve the dispute informally. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.

This informal-resolution step does not apply to claims for injunctive or other urgent relief, and does not affect your right to lodge a complaint with the Personal Data Protection Commission or to bring a claim before the Small Claims Tribunal.

Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force.

Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Kube Tech Pte. Ltd. regarding the Service and supersede all prior communications, representations, or agreements.

Assignment. You may not assign or transfer any rights under these Terms without our prior written consent. We may assign our rights freely, including in connection with a merger, acquisition, or sale of assets.

For questions about these Terms, contact us at: